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Douglas Elliman Property
Management is proud of its position as the New York area's number one
residential property management service provider. As the leader in the industry,
we have earned a reputation for comprehensive and responsive service. We offer
more services than any other residential management company and have been given
a top rating for responsiveness by our own clients in independent surveys
conducted with board presidents throughout the metropolitan area.
 Unique Services for Unique Buildings
At Douglas
Elliman Property Management, we recognize that each property is unique and
carefully tailor a management program for each building. Our services and
management programs are flexible enough to adapt to the needs of every property
owner.
The Resources of An Entire Management Team, Delivered Through One
Manager
Every property manager is intimately familiar with its ownership,
its building and its residents. That's why we've provided each manager with the
tools and the resources of our entire organization to meet the ever-changing
needs of a property.
Supporting your property manager is an experienced team of professionals
trained to respond to building emergencies, insurance issues, compliance with
governmental issues, collection problems and virtually every other need you may
have. In addition, a veteran executive staff provides guidance to each property
manager, is accessible to address your concerns, and works to ensure your
complete satisfaction. Our responsiveness is so ingrained that we've established
a policy wherein our entire staff, from building employees to senior executives,
are required to return all calls within 24 hours. When Douglas Elliman Property
Management manages your property you can be sure that meeting your concerns is
our top priority.
We Anticipate Needs and Will Deliver Solutions
Our management
program is designed to deliver contract services in virtually every area of
residential management, including:
The Transition Audit -- We assemble a transition team to thoroughly review a
building's books and records while implementing a seamless changeover in
management.
Centralized Purchasing -- We purchase supplies individually for each
building, but use our buying power to obtain the best price. The savings are
then passed on to you (typically 15 to 30 percent less than what other buildings
pay).
Staff Training -- We know that delivery of service to residents is what
makes or breaks a building's reputation. Therefore, we offer ongoing training
and educational seminars for the entire building staff from doormen and
concierges to superintendents and building maintenance staff.
Regulatory compliance -- Our Compliance department monitors ever-changing
governmental regulations to ensure that your property meets all code
requirements. We proactively anticipate the regulatory environment and make
changes and recommendations necessary to protect our clients.
Transfers -- Our professional closing department understands the specific
criteria each co-op and condominium requires. Our experience in working with
buildings of all types and sizes allows us to administer closings in a quick and
efficient manner.
Resident Relations -- Our accessibility helps us build a strong relationship
with residents. The goal of Douglas Elliman Property Management is to provide
our residents with and unmatched level of service.
Ancillary Services -- In addition to a property management service our
organization also includes Douglas Elliman Brokerage, the metropolitan areas
leading residential sales and leasing brokerage operation and Preferred Empire
Mortgage which provides our residents with extremely competitive mortgages with
streamlined processing.
We share our clients' goals and vision of a smooth-running financial sound
building where residents are comfortable and well served, and for the property
to enjoy industry recognition for both value and quality of life. After all, we
don't see ourselves purely as a vendor. We think of ourselves as your partner.
For more information about how we can make a property into a superior
residential asset, please send us an email right now or contact Executive
Managing Director Jim O'Connor at 212/692-8352. We look forward to working with
you.
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